Last updated: January 2025

 

Introduction

Welcome to Ebony Fashion Store. These Terms and Conditions (along with our Privacy Policy and Cookie Policy) govern the access and use of our website www.ebony.es, as well as the purchase of our products. By browsing our website or making a purchase, you agree to comply with the terms outlined below. Please read them carefully.

 

1. Company Identity

Company name: EBONYMODE S.L.

VAT number: B70573381
Address: General Pardiñas, 25, 15701 - Santiago de Compostela (A Coruña - Spain)
Phone: 981 591 980
Email: hola@ebony.es
Website: www.ebony.es

 

2. Terms of Use

The use of this website implies acceptance of these Terms and Conditions.

  • You agree to use the content and services appropriately, avoiding illegal, fraudulent activities, or any that could harm the rights of EBONYMODE S.L. or third parties.
  • EBONYMODE S.L. reserves the right to modify the content of these Terms and Conditions at any time without prior notice.

 

3. Products and Availability

  • All products displayed on the website are subject to availability. We strive to keep the information up-to-date, but in the event of stock shortages, we will inform you immediately.
  • The images and descriptions of products are as accurate as possible, although there may be slight differences in colors or details due to screen settings or editing.

 

4. Prices and Payment Methods

The prices indicated include taxes (VAT).

  • We reserve the right to update prices at any time, but we will always honor the price shown at the time of your order.
  • Accepted payment methods: credit/debit card, PayPal, and other methods specified on the website.

 

5. Shipping and Delivery

We ship via Correos Express to mainland Spain, Portugal, and the Balearic Islands, except for restrictions indicated on our website.

  • Delivery times vary depending on location, and we commit to ensuring your order arrives within 48h to 72h. Please review the detailed information in our shipping policy.
  • Ebony Fashion Store is not responsible for delays caused by external factors, such as customs, logistics issues, or accidents.

 

6. Returns and Exchanges

  • You have 30 calendar days from the order date to request a return or exchange.
  • Products must be returned in their original condition, unused, with tags, and packaging intact.
  • Please refer to our return policy for more details on the process and refunds. (Add the link when the information is ready)

 

7. Placing Orders

  • By placing an order through the website, you declare that you are over 18 years of age and legally capable of entering into contracts, or if you are a minor, that you have the authorization of your parents or legal guardians to enter into the contract. By placing an order at Ebony Fashion Store, you declare that you meet these conditions.

 

8. Registration and Guest Purchases

  • When registering on our website, you must ensure that the mandatory information you provide is truthful and complete. We ask that you inform us of any updates to your contact details, such as your email, postal address, and/or other contact information. You also consent that we may use this information to contact you if necessary (see our Privacy Policy). If you do not provide all the information we need, we will not be able to process your order.
  • This website also allows you to make purchases as a guest, without the need to register. In this mode, only the essential information required to process your order will be requested. At the end of the purchase, you may register as a user or continue as an unregistered guest.

 

9. Intellectual Property

  • All content on this website (texts, images, logos, design, etc.) is the property of EBONYMODE S.L. or third parties who have collaborated in its creation or authorized its use. Reproduction or use without prior consent is prohibited.

 

10. Data Protection

  • Your personal data will be processed in accordance with our Privacy Policy, complying with the General Data Protection Regulation (GDPR).
  • You can exercise your rights of access, rectification, cancellation, and opposition by writing to hola@ebony.es.

 

11. Applicable Law and Jurisdiction

  • These Terms and Conditions are governed by Spanish law.
  • In case of dispute, the parties submit to the courts of Santiago de Compostela, unless applicable law provides otherwise.

If you have any questions, feel free to contact us: hola@ebony.es.

Thank you for trusting Ebony Fashion Store.